Privacy Policy

At Organic Shine, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, shop with us, or interact with our services. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

  • Personal Information:
    Name, email address, phone number, billing and shipping addresses, and payment information.

  • Non-Personal Information:
    Browser type, device information, IP address, and browsing behavior (e.g., pages viewed, time spent on the site).

  • Optional Information:
    If you participate in surveys or provide feedback, we may collect additional details you voluntarily share.

2. How We Use Your Information

We use your information to:

  • Fulfill and deliver your orders.
  • Send updates about your purchase, including confirmations and shipping details.
  • Provide customer support.
  • Improve your shopping experience by analyzing user behavior.
  • Send promotional offers and updates (only if you opt in).

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share information with:

  • Service Providers: For order fulfillment, payment processing, or website hosting.
  • Legal Compliance: If required to comply with laws, regulations, or legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies help us:

  • Save your preferences for future visits.
  • Analyze website traffic to improve performance.

You can disable cookies in your browser settings, though some features may not work as intended.

5. Data Security

We take reasonable measures to protect your data from unauthorized access, use, or disclosure.

  • Secure Payment Gateways: We use encrypted payment processors to safeguard transactions.
  • Access Control: Only authorized personnel can access your personal information.

6. Your Rights

You have the right to:

  • Access and review your personal data.
  • Request corrections to inaccurate information.
  • Request the deletion of your data (subject to legal or operational needs).
  • Opt out of promotional emails by clicking "unsubscribe" in our communications.

7. Children's Privacy

Our website and services are not directed at children under 13. We do not knowingly collect personal information from children.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

For questions or concerns about this Privacy Policy, please contact us:
📧 organicshine.pk@gmail.com